C-17 Globemaster III ISP

C-17 and C-17 GISP
The UK RAF flies the C-17 aircraft as part of the UK’s strategic air bridge to British Armed Forces in Afghanistan, a theatre of operation that is landlocked and surrounded by inhospitable terrain.  The UK C-17’s role as strategic air transport is complemented by its contribution to humanitarian efforts such as tsunami relief in Southeast Asia and the earthquake rescue in Pakistan.  In total, since its introduction in 2001 the UK’s C-17 fleet has flown nearly 70,000 hours by mid-2012.

In May 2012, Boeing delivered the UK’s eighth C-17 Globemaster III to the Royal Air Force (RAF).  As part of the worldwide fleet of C-17 aircraft, the UK participates in the C-17 Globemaster III Integrated Sustainment Programme (GISP) for logistics support with the primary goals of mission readiness and minimized life cycle costs for operations and support.

The C-17 GISP is a public / private agreement designed around the concept of performance-based logistics (PBL) where the customer pays for readiness, not specific parts or services.  Under the agreement, Boeing is responsible for all C-17 sustainment activities, including material management and depot maintenance support.  The PBL capitalises on Boeing’s expertise to ensure readiness levels which meet the Royal Air Force’s needs.

The Boeing C-17 Field Services Team located at RAF Brize Norton, home of the C-17 fleet, is on-call 24/7 as part of the services provided to the UK Ministry of Defence under C-17 GISP contract.   They provide engineering, supply chain management and support, maintenance of essential support and role equipment, along with configuration and data services.

The GISP programme has become a model for sustainment.  Boeing is held accountable to achieve sustainment performance metrics and is paid accordingly.  Boeing has supply support management for more than 95 percent of the reparable parts on the C-17.  The company continually exceeds contract requirements on parts Issue Effectiveness (delivery rate).

Year-on-year, the supply chain management achieves an average of 90 percent delivery rate for these assigned reparable items.  Boeing is responsible for supply support, supplier management, technical manual support, maintenance, modifications and upgrades, logistics engineering services and field support services.  Boeing personnel come into contact with the aircraft every day in the field, working alongside RAF personnel to keep the UK’s C-17 fleet flying with the best availability in airlift history.

For more information on the C-17 visit: http://www.boeing.com/defense-space/military/c17/index.htm